Privacy Policy

The Rest Collective

This Privacy Policy explains how The Rest Collective collects, uses, and protects your information when you use our website, attend classes or events, sign up for emails, or interact with us online or in person.

We care deeply about creating spaces that feel safe, respectful, and supportive, and that includes how your personal information is handled.

This policy should be read alongside our Terms & Conditions.

Who We Are

The Rest Collective (“we”, “our”, or “us”) is a wellbeing studio and community based in Folkestone, Kent, offering restorative yoga, yin yoga, yoga nidra, sound experiences, workshops, trainings, events, memberships, and other rest-based practices.

For the purposes of UK data protection law, The Rest Collective is the “data controller”, meaning we are responsible for deciding how your personal information is used and protected.

If you have any questions about this policy, you can contact us at:

behere@therestcollective.co.uk

What Information We Collect

We may collect the following information when you use our website, make a booking, attend a class, join our mailing list, or contact us:

Name
Email address
Phone number
Billing and payment information
Emergency contact details (where relevant)
Booking and attendance history
Information about your preferences or interests
Information you choose to share about injuries, health conditions, accessibility needs, or pregnancy so we can support your experience safely
Website usage data such as browser type, IP address, pages visited, and device information

We only collect information that is relevant, necessary, and helpful in providing our services and supporting your experience with us.

How We Collect Your Information

We collect information in a few different ways, including when you:

Book a class, workshop, training, or event
Purchase a membership or class pass
Fill out a form on our website
Join our newsletter
Contact us by email, social media, phone, or website form
Use our website
Accept cookies through your browser settings

Some information is collected automatically through cookies and analytics tools when you browse our website.

How We Use Your Information

We may use your information to:

Manage bookings, memberships, payments, and accounts
Communicate with you about classes, events, schedule updates, or changes
Support your safety and wellbeing during sessions
Improve our website, services, and offerings
Send newsletters, updates, or marketing emails (only where permitted)
Respond to enquiries or support requests
Meet legal, tax, insurance, or safeguarding obligations

We will never sell your personal information.

Marketing & Emails

If you sign up to receive emails from us, we may occasionally send you:

studio updates
class news
workshops and training announcements
offerings we think may genuinely support you
reflections, resources, or rest-related content

You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

We aim to communicate thoughtfully and respectfully, no spam or urgency tactics. We believe your inbox deserves to rest too.

Health Information

Some of our practices involve movement, rest, nervous system work, or breath-based practices. You may choose to share information about injuries, health conditions, pregnancy, accessibility needs, or other wellbeing-related information.

Any health-related information shared with us is treated with care and confidentiality and is only used to help us support your safety and experience.

We only collect this information where necessary and appropriate.

How We Keep Your Information Safe

We take reasonable technical and organisational measures to protect your information and prevent unauthorised access, misuse, loss, or disclosure.

This includes:

secure password-protected systems
secure third-party booking and payment platforms
limiting access to personal information
reviewing our systems and processes regularly

While we do our best to protect your information, no online system can be guaranteed completely secure.

If you believe your information has been compromised, please contact us as soon as possible.

Third-Party Services

We may use trusted third-party platforms to support the running of The Rest Collective, including:

booking systems
payment processors
email marketing platforms
website analytics tools
scheduling software

These providers only process your information where necessary and are expected to handle your data securely and lawfully.

Our website may also contain links to external websites or social media platforms. We are not responsible for the privacy practices of other websites and encourage you to read their policies separately.

Cookies

Our website may use cookies to help improve your browsing experience and understand how people use the site.

Cookies may help us:

remember your preferences
improve website functionality
understand website traffic and behaviour
show relevant content or marketing

You can choose to accept or decline cookies through your browser settings.

Please note that disabling cookies may affect how parts of the website function.

How Long We Keep Your Information

We only keep personal information for as long as reasonably necessary to:

provide our services
comply with legal, insurance, accounting, or tax obligations
resolve disputes
maintain business records

When information is no longer needed, it will be securely deleted or anonymised where appropriate.

Your Rights

Under UK data protection law, you have rights regarding your personal information, including the right to:

access the information we hold about you
request corrections to inaccurate information
request deletion of your information
object to certain uses of your data
withdraw consent for marketing communications
request a copy of your data
make a complaint to the Information Commissioner’s Office (ICO)

We will always do our best to respond clearly, respectfully, and within the required legal timeframes.

To exercise any of these rights, please email: behere@therestcollective.co.uk

Children’s Privacy

Unless otherwise stated, our offerings are intended for adults aged 18 and over.

We do not knowingly collect personal information from children without parental or guardian consent.

Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in our services, legal obligations, or the way we operate.

Any updates will be posted on this page and take effect immediately upon publication.

Contact

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact: